Foolish Thoughts by A Fool for Learning

During this interview, Bruce Cotting, RLAH Realtor, will identify his top five attributes of excellent customer service.    Of the five, we will do a bit of a deep dive on one of them.  
#customerservice  #realtor  #realestate 

Do you design and develop learning materials?  Do you build sustainability into your long term work program?  If not, maybe you should listen to this.
 
#learning  #training  #sustainability

A THANK YOU message to all those who follow or listen.

You may think you know how much your organization spends on training/learning.  But do you really?  Here are some questions to ask, when calculating the actual cost.  Run Time: 1:30 min.
#training   #learning   #spending   #budget

How to "Eat the Frog," with a real life example, from my past.

In the book, Lies about Learning, Larry Israelite, writes that organizations can miss the mark in learning, by focusing only on learners differences or similarities.  I would argue that offering options can meet both ends of the learning spectrum.  Run Time: 02:29 min.

Are you a Mercenary or a Missionary in your business life? 

Why is it so important to put your phone down.  A personal life lesson. 

Ron Sitrin (Long and Foster Real Estate) discusses what you need to know/do (1) before you put your home on the market; and, (2) once it is on the market.   Run Time: 59.08

Some organizations believe that by simply letting the Subject Matter Expert or SME, get up and give a presentation is all that they need.  Think again. 
Run Time: 2:21 min.
#learning  #training  #sme  #subject matter